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Nigeria ranks 141 in UN e-Government indices

By on June 29, 2014

Nigeria has moved up by 21 points in the latest United Nations e-Government Development ranking,Saturday PUNCH learnt on Thursday.

Previously ranked 162, the country now ranks 141 out of 193 countries rated in the recent UN Global e-Government Development Index for 2014.

It also now ranks 97 in the e-Participation index, an improvement of 22 points up from 75 in 2012.

Mrs. Efem Nkanga, the special Assistant on Media to the Minister of Communication Technology, disclosed this to our correspondent.

Nkanga described the recent upward movement of Nigeria in the 2014 ranking as a welcome development, saying it shows that progress was being made in the efforts of the government to enable and promote e-Governance in Nigeria.

She said the Minister, Mrs. Omobola Johnson, had embarked on initiatives to deploy Information Communication Technology to drive transparency and efficiency in governance and public service delivery.

To enable internal efficiency in government, Nkanga stated that the ministry was promoting ICT in government by facilitating e-Government, “which enhances transparency, efficiency, productivity and citizen engagement.”

She said, “The ‘Getting Government Online’ initiative the ministry is facilitating is geared at ensuring that government deploys technology as a mechanism to transform the way government operates and enhance the effectiveness of government service delivery for the benefit of its citizens.”

According to her, this has led to the implementation of two flagship projects, namely the Government Service Portal and Government Contact Centre.

“The Government Service Portal provides a single window technology access by citizens and other stakeholders to government services being provided by various Ministries Departments and Agencies. It is multi-featured and includes collaborative channels that deliver core content management capabilities,” Nkanga said.

According to her, the primary objectives of deploying GSP are to create a single point of entry to Federal Government services, enhance accountability and improve the delivery and quality of public services through technology-enabled civic engagement (mobile technology, Facebook, Twitter, Interactive Mapping, Blogs, etc).

The SA Media to the Communication Technology minister said that the GSP would help transform government processes to increase public administration efficiency.

“It would also increase end-user productivity by integrating many different services or data access paths of MDAs – under a consistent presentation standard and mainstream some of the government’s non-sensitive datasets on the portal,” she noted.

Nkanga pointed out that first phase of GSP included the automation of 10 government processes from the Federal Ministry of Education; Federal Ministry of Health; Federal Ministry of Agriculture; Federal Ministry of Industry, Trade and Investment and the Federal Ministry of Communication Technology.

Some of the processes automated, according to her, are drug authentication, farmer’s registration, registration and accreditation of seed companies, seed import and export permit, trademark registration, patent registration, acquisition of license for class type license and acquisition of individual type license, spectrum license, etc.

She added, “The ministry is currently automating the pre-incorporation and post-incorporation processes of the Corporate Affairs Commission and online payment on the Government Service Portal.

“The ministry is also setting up Government Contact Centres, which will facilitate efficient response to citizen requests through a two-tier response approach. The contact centre, which will be located in the six geo-political zones of the country, is planned to house robust databases as well as accommodate 150 operator seats.”

 

 

[Punch]

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