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Stanbic IBTC Bank introduces personal teller machine

By on November 26, 2015

Stanbic IBTC Bank, a member of Stanbic IBTC Holdings Plc, says it has partnered NCR to introduce the personal teller machine, an innovative product that will allow customers to perform full-banking activities 24 hours of the day.

The PTM can allow customers to perform banking operations such as account opening, cash deposit and withdrawal, and cheque deposit.

According to a statement by the lender, the machine will enable its prospective and existing customers to make general banking enquiries such as account balance, requirements for loan and card related services, without having to use their debit cards.

The PTM is a device that offers customers the benefits of both self-service video banking and branch teller experience.

“The PTM combines video banking collaboration and remote transaction processing banking technology embedded within the machine to give customers the choice of self-service or connecting with a remote teller in a highly personalised, two-way audio/video interaction,” the statement indicated.

The Executive Director, Personal and Business Banking, Stanbic IBTC Bank, Mr. Obinnia Abajue, said the partnership with NCR to introduce the PTM would ensure faster turnaround time, convenience and efficiency.

He said, “We are glad to tell our customers and Nigerians in general that full banking service is no longer constrained by time. The special features of the PTM ensure that customers will enjoy round-the-clock full banking service.”
[Punch]