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Mainstreet Bank introduces shared service centre

By on July 9, 2014

Mainstreet Bank Limited says it has completed the implementation of the first phase of its Group Shared Services project.

Consequently, about 80 per cent of the lender’s banking operations across its over 200 branches have been automated.

A statement by the bank quoted the Executive Director, Operations and Technology, Mr. Anogwi Anyanwu, as saying that the development had improved its response to its customer needs.

The executive director said the second phase of the project, which had already commenced, would lead to the automation of trade and credit related functions.

Anyanwu said, “The automation will ease the delivery of services and payments to suppliers. The entire process has been designed to ensure that the incidence of fraud is minimised at every stage of processing transactions.”

According to statement, the GSS centre is a service point for every operations activity of the bank.

 

[Punch]