GTBank adjudged 2013 ‘Pan Africa Most Innovative Bank’

With its continuous innovation in the banking industry, Guaranty Trust Bank Plc (GTB) has been adjudged the “Most Innovative Bank” in Africa.

GTB grabbed the award at the 2013 EMEA Finance Awards Dinner, which held on December 11, 2013 at the prestigious Le Meriden Piccadilly, London.

DailyPost has gathered that the award is often organized to celebrate Africa’s Most Innovative Bank, with much emphasis on its market strength, profitability, growth and earnings, potential and quality of management of the financial institutions.

EMEA Finance is a leading bimonthly global industry publication that reports on major financial events influenced by the international financial industry active in Europe, Middle East and Africa.

Addressing newsmen at the event, Christopher Moore, the Publisher of EMEA Finance affirmed that, “Africa’s banking sector is developing at a rapid rate and GTBank is at the forefront of many areas of innovation. Its work in linking its social media presence to business performance is particularly impressive, including its ‘Social Banking’ service, which made it the first Nigerian bank to allow customers transfer money and review their account balances on Facebook.”

The Managing Director, Segun Agbaje who received the award on behalf of GTB ,said “GTBank uses technology as a strategic means of consistently improving service quality. Being leaders in innovation allows us to provide our customers with the best possible value proposition and further consolidate our leading position in the African market. We are delighted to receive this award for our hard work and dedication to delivering the best value to all our stakeholders.”

Speaking further, he said, the Bank has a record of “Industry First” innovations such as Internet Banking, which enables customers carry out transactions from the comfort of their home or office

Recall that in its effort towards effective banking, GTB has come up with the “GTConnect”- a fully interactive 24 hours self-service Contact Centre; “Social Banking” service on Facebook that allows GTBank Account holders transfer money, purchase airtime, pay bills and confirm their account balance on Facebook.

Relatively, the bank has introduced what it calls “FastTrack” which allows customers to withdraw money quickly within the Bank’s branches using their debit cards.

Guaranty Trust Bank Plc was established in 1990 and has in the last 23 years been recognised as one of the most innovative and service focused banks in the Nigerian financial market space.
The Bank operates from 200 business locations in Nigeria and has banking subsidiaries in Cote D’Ivoire, the Gambia, Ghana, Liberia, Sierra Leone and the United Kingdom.