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UBA goes paperless with debit card pin

By on September 19, 2013

United Bank for Africa Plc, has introduced an innovation in Card PIN management which allows Customers of the Bank immediately select their Personal Identification Numbers (PIN) for their Debit Cards. This eliminates the current process of handing out PINs in sealed mailers.

This development, the bank said in a statement, underscores itsd commitment to enhancing customer experience without compromising security. With this development, Customers are able to receive their Cards and activate them immediately.

The new UBA Instant PIN initiative allows Customers of the Bank to select a PIN of their choice using a specialised POS at any UBA Business Office or UBA ATMs.

Specifically, all eligible Debit Cards such as the MasterCard, MasterCard Verve and Verve Debit Card will no longer have the physical PIN mailers printed anymore. The platform will also be used for all walk-in Customers who have forgotten their PIN and require a PIN re-issue.

Explaining the benefits of the new PIN selection process, Dr. Yinka Adedeji, Divisional Head, e-Banking, UBA Plc., said it is safe and more efficient.

[Daily Independent]